By Mike W on 06 September 2019 | Verified purchase

From first contact it was a very friendly experience. There was no 'pushiness', just knowledge of the car and happy to answer any questions. Part ex was a simple process and the after sale communication was excellent too. A very trustworthy dealer that I would happily use again.

Reply from MCS Colchester on 11/09/19

Cheers Mike! Lovely words from yourself, i wish you all the best!

By Wilker Q on 12 August 2019 | Verified purchase

I traveled all the from london to colchester to buy the car from MCS. I'm really happy, I definitely reccomend MCS to anyone who is looking to purchase a reliable car. No pressure at all, excellent Customer service from peter and alisha. 5 stars Thanks

Reply from MCS Colchester on 12/08/19

Thank you Wilker, was a pleasure to meet you. Glad we sorted out the finance in a matter of days ready for you to whizz away in your new A3 S line!!

By Alan B on 30 July 2019 | Verified purchase

Found the car I wanted from a local seller I had never heard of. I checked the reviews, which were all positive and paid them a visit. I purchased the car, which wasn’t ready for a week, but they kept me updated on the progress all the way. I wouldn’t hesitate on recommending Mersea Car Sales to anyone. Great service.

Reply from MCS Colchester on 30/07/19

Thanks Alan, we met the dead line of all the prep work needed to be done! Was a close call but things were all sorted for the weekend to enjoy your new car! Happy driving!

By Lara L on 22 July 2019 | Verified purchase

excellent customer service, listened to the needs of the customer not what they think the customer needs.

Reply from MCS Colchester on 25/07/19

Thank you for your review Lara, all the best!

By Sonia B on 17 July 2019 | Verified purchase

Good communication skills, very helpful and patience,passionate about their job.

Reply from MCS Colchester on 17/07/19

Thank you Sonia, i hope to see you in the future purchasing another car for yourself this time once you've passed your test!

By David W on 11 July 2019 | Verified purchase

Made most welcome by all members of staff. Car was very clean and ready for our test drive. We chose the route of of the test drive and there was no sales pressure during the drive. Very helpful after the drive and they suggested and showed us some alternatives. All in all, a great experience. We didn't buy a car but will certainly be back when we decide to change our car in the future.

Reply from MCS Colchester on 16/07/19

Hopefully we helped you at the start of your car buying adventure! I look forward to getting back to you when we have found the perfect car for you!

By Tony B on 10 July 2019 | Verified purchase

Whole process managed well from enquiry to the cap purchase pp

Reply from MCS Colchester on 16/07/19

Thanks Tony, pleasure to help!

By Colleen S on 08 July 2019 | Verified purchase

Amazing customer service, such an enjoyable experience (didn’t think I’d be saying that about buying a car!) Alisha & Pete were so helpful, there was no pressure to buy & much more of a ‘what can we do to make this work for you’ approach. Going in to buy a car on your own as a female is always daunting but I was immediately put at ease. I would highly recommend Mersea Car Sales to anyone & it’s fair to say they have a customer for life. Thanks again!

Reply from MCS Colchester on 16/07/19

Thank you Colleen, Not to worry i hope you are still enjoying your new car!

By Helen J on 26 June 2019 | Verified purchase

Excellent service, the staff were great and very helpful. They made sure I got a good deal on a car I really like and I never felt pressured.

Reply from MCS Colchester on 16/07/19

Glad the process went smoothly and you were able to drive your new car away within a few days!

By Dawid P on 23 June 2019 | Verified purchase

Everything went smooth and as expected. Our chosen car was waiting for us when we have arrived. We have been given time to inspect the car and then went for a nice, long enough test drive to be able to get a proper feel of it on the road. Following that we have decided to buy the car. There was no pushing or hard selling, just a nice conversation with the owner (Pete) and the car transfer process took about 15 min tops. A very pleasant experience in general if you take away the fact of spending a vast sum of money on a car! But that would be the old car's fault rather than Pete's...