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Customer reviews of MCS Colchester

At MCS Colchester we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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MCS Colchester

MCS Colchester

Based on 81 customer reviews

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  • 5

    An excellent purchase experience!

    By Joshua R on 15 September 2019 | Verified purchase

    I have a family that has a history of working in the motor trade and have experienced and worked for many used car dealerships. This is one of the friendliest and honest dealers you can find in the region of Essex. The cars are of a good standard and are presented reasonably well given that they are used. We found the owners of the business to be extremely helpful and would do anything possible to accommodate us. When looking over the car I was interested in purchasing, there was no pressure to buy or any intensity similar to what you would experience from other dealers. We were left alone to explore the car at our own pace. After I visited this dealer, I left to look at other similar cars from others dealers and concluded that the car I saw from this dealer was better presented and that the customer experience was to a higher standard, so I returned to purchase. If you see a car from this dealer that fits what you want, I would recommend that you visit them without hesitation!

  • 5

    Smooth process and helpful, friendly staff

    By Mike W on 06 September 2019 | Verified purchase

    From first contact it was a very friendly experience. There was no 'pushiness', just knowledge of the car and happy to answer any questions. Part ex was a simple process and the after sale communication was excellent too. A very trustworthy dealer that I would happily use again.

    Reply from MCS Colchester on 11/09/19

    Cheers Mike! Lovely words from yourself, i wish you all the best!

  • 5

    Excellent customer service, excellent car.

    By Wilker Q on 12 August 2019 | Verified purchase

    I traveled all the from london to colchester to buy the car from MCS. I'm really happy, I definitely reccomend MCS to anyone who is looking to purchase a reliable car. No pressure at all, excellent Customer service from peter and alisha. 5 stars Thanks

    Reply from MCS Colchester on 12/08/19

    Thank you Wilker, was a pleasure to meet you. Glad we sorted out the finance in a matter of days ready for you to whizz away in your new A3 S line!!

  • 5

    Great service, updated all the way

    By Alan B on 30 July 2019 | Verified purchase

    Found the car I wanted from a local seller I had never heard of. I checked the reviews, which were all positive and paid them a visit. I purchased the car, which wasn’t ready for a week, but they kept me updated on the progress all the way. I wouldn’t hesitate on recommending Mersea Car Sales to anyone. Great service.

    Reply from MCS Colchester on 30/07/19

    Thanks Alan, we met the dead line of all the prep work needed to be done! Was a close call but things were all sorted for the weekend to enjoy your new car! Happy driving!

  • 5

    five star

    By Lara L on 22 July 2019 | Verified purchase

    excellent customer service, listened to the needs of the customer not what they think the customer needs.

    Reply from MCS Colchester on 25/07/19

    Thank you for your review Lara, all the best!

  • 5

    Eccelent very patience

    By Sonia B on 17 July 2019 | Verified purchase

    Good communication skills, very helpful and patience,passionate about their job.

    Reply from MCS Colchester on 17/07/19

    Thank you Sonia, i hope to see you in the future purchasing another car for yourself this time once you've passed your test!

  • 5

    Very Professional and Knowledgable Dealer

    By David W on 11 July 2019 | Verified purchase

    Made most welcome by all members of staff. Car was very clean and ready for our test drive. We chose the route of of the test drive and there was no sales pressure during the drive. Very helpful after the drive and they suggested and showed us some alternatives. All in all, a great experience. We didn't buy a car but will certainly be back when we decide to change our car in the future.

    Reply from MCS Colchester on 16/07/19

    Hopefully we helped you at the start of your car buying adventure! I look forward to getting back to you when we have found the perfect car for you!

  • 5

    Purchase of Skoda superb

    By Tony B on 10 July 2019 | Verified purchase

    Whole process managed well from enquiry to the cap purchase pp

    Reply from MCS Colchester on 16/07/19

    Thanks Tony, pleasure to help!

  • 5

    Great experience

    By Colleen S on 08 July 2019 | Verified purchase

    Amazing customer service, such an enjoyable experience (didn’t think I’d be saying that about buying a car!) Alisha & Pete were so helpful, there was no pressure to buy & much more of a ‘what can we do to make this work for you’ approach. Going in to buy a car on your own as a female is always daunting but I was immediately put at ease. I would highly recommend Mersea Car Sales to anyone & it’s fair to say they have a customer for life. Thanks again!

    Reply from MCS Colchester on 16/07/19

    Thank you Colleen, Not to worry i hope you are still enjoying your new car!

  • 5

    Great Dealership

    By Helen J on 26 June 2019 | Verified purchase

    Excellent service, the staff were great and very helpful. They made sure I got a good deal on a car I really like and I never felt pressured.

    Reply from MCS Colchester on 16/07/19

    Glad the process went smoothly and you were able to drive your new car away within a few days!