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Customer reviews of MCS Colchester

At MCS Colchester we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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MCS Colchester

MCS Colchester
5
5.0

Based on 66 customer reviews

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  • 5

    five star

    By Lara L on 22 July 2019 | Verified purchase

    excellent customer service, listened to the needs of the customer not what they think the customer needs.

    Reply from MCS Colchester on 25/07/19

    Thank you for your review Lara, all the best!


  • 5

    Eccelent very patience

    By Sonia B on 17 July 2019 | Verified purchase

    Good communication skills, very helpful and patience,passionate about their job.

    Reply from MCS Colchester on 17/07/19

    Thank you Sonia, i hope to see you in the future purchasing another car for yourself this time once you've passed your test!


  • 5

    Very Professional and Knowledgable Dealer

    By David W on 11 July 2019 | Verified purchase

    Made most welcome by all members of staff. Car was very clean and ready for our test drive. We chose the route of of the test drive and there was no sales pressure during the drive. Very helpful after the drive and they suggested and showed us some alternatives. All in all, a great experience. We didn't buy a car but will certainly be back when we decide to change our car in the future.

    Reply from MCS Colchester on 16/07/19

    Hopefully we helped you at the start of your car buying adventure! I look forward to getting back to you when we have found the perfect car for you!


  • 5

    Purchase of Skoda superb

    By Tony B on 10 July 2019 | Verified purchase

    Whole process managed well from enquiry to the cap purchase pp

    Reply from MCS Colchester on 16/07/19

    Thanks Tony, pleasure to help!


  • 5

    Great experience

    By Colleen S on 08 July 2019 | Verified purchase

    Amazing customer service, such an enjoyable experience (didn’t think I’d be saying that about buying a car!) Alisha & Pete were so helpful, there was no pressure to buy & much more of a ‘what can we do to make this work for you’ approach. Going in to buy a car on your own as a female is always daunting but I was immediately put at ease. I would highly recommend Mersea Car Sales to anyone & it’s fair to say they have a customer for life. Thanks again!

    Reply from MCS Colchester on 16/07/19

    Thank you Colleen, Not to worry i hope you are still enjoying your new car!


  • 5

    Great Dealership

    By Helen J on 26 June 2019 | Verified purchase

    Excellent service, the staff were great and very helpful. They made sure I got a good deal on a car I really like and I never felt pressured.

    Reply from MCS Colchester on 16/07/19

    Glad the process went smoothly and you were able to drive your new car away within a few days!


  • 5

    Well recommended!

    By Dawid P on 23 June 2019 | Verified purchase

    Everything went smooth and as expected. Our chosen car was waiting for us when we have arrived. We have been given time to inspect the car and then went for a nice, long enough test drive to be able to get a proper feel of it on the road. Following that we have decided to buy the car. There was no pushing or hard selling, just a nice conversation with the owner (Pete) and the car transfer process took about 15 min tops. A very pleasant experience in general if you take away the fact of spending a vast sum of money on a car! But that would be the old car's fault rather than Pete's...


  • 5

    Couldn't be better

    By Paul C on 23 June 2019 | Verified purchase

    The garage is fairly hidden away but it's worth the effort of finding because it's an absolute gem of a place. When we got there we were told Alisha was the expert but that does Pete a disservice. Pete was very thorough with the part exchange and really took the time to take us through the vehicle. It was made clear it's a no pressure environment and that's very true. Pete said he bought the cars and was really interested in what we had researched into the vehicle which shows a humility that you just don't get with the usual arrogant sales person. parting with money is never a pleasure but with Mersea Care Sales it's not a chore. I fail to see how the experience could be improved.

    Reply from MCS Colchester on 16/07/19

    Thank you very much for the kind words Paul! All the best to you.


  • 5

    Car Purchase

    By tracy P on 06 June 2019 | Verified purchase

    Excellent service, highly professional & would highly recommend. The customer care we received was exceptional & we will definitely be a returning customer in the future.

    Reply from MCS Colchester on 16/07/19

    I hope to see you in the future Tracy, thank you for the feedback and i hope you're still enjoying your new car!


  • 5

    Best car dealership

    By isam M on 25 May 2019 | Verified purchase

    Best car dealership I have ever used, friendly and non pushy. Any problems they will fix, they put allot of effort In getting you what you want, most highly recommend dealership you wont be disappointed.

    Reply from MCS Colchester on 16/07/19

    Glad we made the process quick and easy! All the best.